Oryx Domain Name Services cc (“Oryx”), as a domain name registrar, offers a variety of domain name related services. By making use of these or any other services provided by Oryx, you agree agree to the following terms and conditions:
Full payment is required before any domain name service is rendered, which includes renewals. All payment-due notices will be sent by electronic mail. The due date will be indicated on the invoice. We accept the following forms of payment: Electronic Funds Transfer (EFT) to our FNB Bank Account.
It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify Oryx of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms & Conditions), those services will be billed on a recurring basis, unless otherwise stated in writing by Oryx. Oryx reserves the right to allocate payments to the oldest outstanding invoice on your account. Oryx reserves the right to bill your credit card or billing information on file with us.
Oryx provides a 10 day grace period from the time the invoice is due and when it must be paid. Any invoice that is overdue for 10 days will result in account and service suspension until account balance has been paid in full. Access to the account will not be restored until all outstanding payments have been received. We do not charge a reactivation fee.
Non-payment of outstanding service fee invoices will result in termination of the hosting service. There is no guarantee that a backup will be available.
Cancellations must be done via the support desk by logging in at www.oryxdomains.com and creating a new support ticket requesting the cancellation of the service. If you choose to cancel the account immediately then your account will be terminated from our servers on receipt of the cancellation. Cancellation of a subscription does not cancel any outstanding invoices. All outstanding invoices are still due.
We use the services of a third party registrar to register domains. The registration is subject to the terms of the relevant registrar. Registration, maintenance, or transfer of a domain name is subject to the terms of the relevant registry governing the domain name.
We will register the domain in the name of the "Registrant" and they will have full control of the domain. We cannot guarantee the registration of a domain name, we will make every effort to register the domain that you choose.
We will not be held responsible if you give us incomplete or inaccurate information that will lead to a delay in the registration process. If you are acting on behalf of the domain owner, you agree to register the domain in your customers name. It is important to ensure that the correct person or entity is disclosed as the registrant. All registrant details must be true and accurate, you are not allowed to prevent a domain owner from moving their domain away should they choose to do so.
We will only act on instructions of the account holder or other authorised users on the account. We act on your instructions to the extent that those instructions are possible and lawful.
All domain registrations are final. Domain names cannot be modified once they have been registered, a new domain will need to be registered.
You warrant that:
⚬ All information provided in the registration of the domain is complete and accurate.
⚬ You are entitled to register the domain name.
⚬ If you are not the domain owner, that you have permissions from the owner to act on their behalf.
⚬ You are not breaking any law or violating any Intellectual Property Rights by registering this domain.
⚬ The domain will not be used in a malicious way.
We will do our utmost to prevent expiry of your domain name, it remains your responsibility to ensure that the domain does not expire. Our billing system has been programmed to automatically generate your domain renewal invoice unless you expressly tell us not to do so, in which case the domain will expire. We try and send reminders before expiry dates. It may occur that reminders are not sent due to events beyond our control, we will not be held liable.
You indemnify us against any loss or damage that we may suffer arising from registration of your domain name.
Domain Cost Refund Policy
Please note that fees payable for domain registration and renewal costs are non-refundable. Oryx accepts no responsibility for any typing errors (spelling mistakes) you make when ordering a domain name with us. Once a domain name has passed its expiry date there is no guarantee that we are able to renew the domain, additional charges might apply in these cases.
All services provided by Oryx are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Namibian, United Kingdom or United States Federal, State, Provincial or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless Oryx from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of unacceptable content or links:
⚬ Pirated software
⚬ Hacker programs or archives
⚬ Fraudulent activies
⚬ Adult sites
⚬ Spellcaster sites
⚬ Warez sites
Any illegal activity, online gambling, spamming or hacking will result in your site being shut down. The customer is solely responsible for the content stored on and served on their hosting space.
Oryx will be the sole arbiter as to what constitutes a violation of this provision.
System and Network Security
Users are prohibited from violating or attempting to violate the security of the Oryx Network. Violations of system or network security may result in civil or criminal liability. Oryx will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:
Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing". Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Taking any action in order to obtain services to which such user is not entitled.
We are the owner and/or authorised user of all trade marks, service marks, design marks, patents, copyrights, database rights and all other intellectual property appearing on or contained within the Site, unless otherwise indicated. Except as provided in these Terms & Conditions, use of the Site does not grant you any right, title, interest or license to any such intellectual property you may access on the Site. Except as provided in these Terms & Conditions, any use or reproduction of the intellectual property is prohibited.
You may view this Site and you are welcome to print hard copies of material on it solely for your lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is prohibited and may breach intellectual property laws and other laws world-wide. Furthermore, you are not entitled to reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of such material, or use it for commercial purposes, without our prior written consent. All other rights are reserved.
Refusal of Service
We reserve the right to refuse service to anyone for any reason not prohibited by law. We reserve the right to terminate service to any customer for any reason not prohibited by law.
Any deliberate attempt to cause damage to Oryx’s servers, the Oryx network or any other internet servers will result in immediate account deactivation without prior notice.